Agency Health Department

Contractor Hennepin Healthcare Research Institute (HHRI)

SWIFT Contract Number 226265

Project Name Minnesota telehealth evaluation using electronic health records

Project Number (if applicable) HSR119

Summarize purpose of the contract, including why it was necessary: The contract was needed to provide analysis using electronic health records data to support a Legislatively mandated study of telehealth use in Minnesota. The MN EHR Consortium, of which HHRI is a lead member, is the only organization with access to these clinical data. In addition, the MN EHR Consortium was able to distinguish telehealth based services from in-person services and offered rich demographic data that permitted analyses of disparities by race, geography, and other demographic factors.

Project Duration

Start Date Thu, 04/27/2023 - 00:00

Original end date Sun, 03/31/2024 - 00:00

Actual end date Sun, 03/31/2024 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $798051.25

Amendments $0

Contract total $798051.25

Did project finish within budget? Yes

What was the funding source? State funds.

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) This contractor offered the only source of comprehensive Minnesota specific electronic health records data and it also included demographic data (such as race and ethnicity).

Evaluator Name Mike Burian

Evaluator Email Address mike.burian@state.mn.us

Evaluate the contractor's timeliness The contractor completed tasks in a timely manner.

Evaluate the contractor's quality Analytic approach was good. The draft report deliverable lacked the authors’ insights and interpretation, and needed substantial changes after a significant review. Making the final report accessible, per state requirements, was also challenging for the contractor, but they were able to achieve this in the end. MDH was satisfied with the final report deliverable.

Evaluate the contractor's cost In total, the cost for this contract was much greater than for comparable contracts. Payments to subcontractors, a portion of that total, were likely substantial.

Evaluate the contractor's overall performance The contractor’s team was competent and understood their data well, while proactive customer service was below average during the contract.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None.

Please rate the overall experience with the contractor 4 - satisfied