Agency Human Services Dept

Contractor Government Marketing & Procurement

SWIFT Contract Number 138768

Project Name Vocera installation and configuration

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Installing and configuring Vocera communication system at various DCT sites

Project Duration

Start Date Mon, 06/26/2017 - 00:00

Original end date Fri, 06/30/2017 - 00:00

Actual end date Sat, 06/25/2022 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $379909.23

Amendments $1340852.36

Contract total $1720761.59

Did project finish within budget? Yes

What was the funding source? state

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) This was the only vendor able to provide the product

Evaluator Name Michael Goeglein

Evaluator Email Address mike.goeglein@state.mn.us

Evaluate the contractor's timeliness GMP facilitiates as a 3rd party vendor for Vocera. Contractors installation of the Vocera systems at the facilities was done according to schedule. Follow up to email inquiries is responsive and are readily available for phone calls.

Evaluate the contractor's quality Vocera works as advertised. The system is dependent on MNIT infrastructure to run on the WIFI system. Training materials are available as well. When GMP is contacted for quotes on products they provide the information in a timely manner.

Evaluate the contractor's cost The system is a proprietary system and I am not aware of any other similar technologies on the market. On going cost and maintenance of the system is expensive. If devices are not under warranty there is no option to repair the items, only option is to buy new badges

Evaluate the contractor's overall performance Vocera system and admin support is effective. They respond and replace equipment under warranty with no issues and installations and admin support are timely and communicated effectively.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied