Submission Number: 24008
Submission ID: 74472
Submission UUID: 76cd3783-2eab-492c-8f70-e803438efac8

Created: Thu, 01/19/2023 - 18:10
Completed: Thu, 01/19/2023 - 18:10
Changed: Thu, 02/09/2023 - 14:47

Remote IP address: (unknown)
Submitted by: admin
Language: English

Is draft: No
Current page: webform_submission_import

Locked: Yes
MNIT
ImageTrend, Inc.
124052
MNTrauma Secure Web-based Application
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Technical hosting, annual support, and upgrades for a web-based, secure trauma registry, known as MNTrauma.
Project Duration
Sat, 07/01/2017 - 00:00
Sun, 09/30/2018 - 00:00
Thu, 06/30/2022 - 00:00
Yes
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Contract Amounts
$42000
$165117.84
$207117.84
Yes
State
Yes
MNTrauma is proprietary software and the work must be performed by ImageTrend.
Rohit Saxena
rohit.saxena@state.mn.us
This is a good vendor to work with. They are usually customer-focused and responsive. However, in the past, they were not always responsive to inquiries from the Health Policy (MDH) division. It took a long time for the vendor to remedy the problem. They used to have a go-person who served as a liaison between MDH and the vendor support team. They eliminated the position. It was subsequently difficult to interact with the support staff.
They have a high-quality product. They do meet our requirements.
Consistent. I'm not sure what other states pay, but it's definitely not high end.
Good
Yes
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4 - satisfied