Agency Human Services Dept

Contractor The Improve Group

SWIFT Contract Number 187011

Project Name Workload / Caseload Study

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Conduct a workload / caseload study in Minnesota Child Welfare System and develop a process and tool for ongoing monitoring.

Project Duration

Start Date Thu, 12/10/2020 - 00:00

Original end date Thu, 03/31/2022 - 00:00

Actual end date Thu, 03/31/2022 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $399042.00

Amendments {Empty}

Contract total $399042.00

Did project finish within budget? Yes

What was the funding source? State Funds

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Sara S. McGarraugh

Evaluator Email Address SaraS@theimprovegroup.com

Evaluate the contractor's timeliness Contractor provided a budget timeline at the start of the study. We had monthly check-ins about the deliverables and contractor delivered on time.

Evaluate the contractor's quality Contractor provided sufficient quality for workload / caseload study.

Evaluate the contractor's cost Contractor's cost was reasonable for the project plan deliverables.

Evaluate the contractor's overall performance Overall, contractor provided sufficient quality for the study.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 3 - neutral