Agency Administration Dept

Contractor Gallagher Basset Services, Inc.

SWIFT Contract Number 110756

Project Name Auto Liability Claims Adjusting

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Adjudicate assigned auto liability claims for the Risk Management Division.

Project Duration

Start Date Fri, 07/01/2016 - 00:00

Original end date Sun, 06/30/2019 - 00:00

Actual end date Wed, 06/30/2021 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $636732

Amendments $448324

Contract total $1085056

Did project finish within budget? Yes

What was the funding source? Risk Management Fund

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Scott Johnson

Evaluator Email Address scott.johnson@state.mn.us

Evaluate the contractor's timeliness Contractor met timeline requirements specified in the contract.

Evaluate the contractor's quality Contractor met quality requirements specified in the contract. Audited claims handling practices of contractor 2 times a year, and contractor was performing at a satisfactory level or higher.

Evaluate the contractor's cost Contractor was paid for services pursuant to the consideration and payment terms of the contract.

Evaluate the contractor's overall performance Contractor satisfactorily performed the services specified in the contract.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): No negative actions were taken.

Please rate the overall experience with the contractor 4 - satisfied