Agency MNIT

Contractor ConvergeOne

SWIFT Contract Number 194511

Project Name MNIT/MnDOT Cloud Assessment

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The overall scope is to determine the use cases that the State's selected primary Cloud Service Provider will serve, assess MnDOT's current state environment, determine gaps, create a cost comparison, and recommend cloud services. Improving MnDOT's disaster recovery (DR) and business continuity posture are anticipated benefits of cloud solutions to be verified in the scope of the project.

Project Duration

Start Date Mon, 06/07/2021 - 00:00

Original end date Fri, 10/15/2021 - 00:00

Actual end date Fri, 12/03/2021 - 00:00

Did project finish on time? No

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $30000

Amendments $0.00

Contract total $30000

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Melanie Olson

Evaluator Email Address melanie.olson@state.mn.us

Evaluate the contractor's timeliness Two amendments were executed to provide ConvergeOne with additional time to complete their work.

Evaluate the contractor's quality The contractor relied heavily on a data collection agent to be installed on 100 servers to collect usage information and provide a summary of cost for two cloud vendors.
The project deliverables consisted of two generic PowerPoint presentations instead of a report format that was expected. The cost comparison for the various cloud options were initially summarized. The State required ConvergeOne to detail out the costs for each cloud option.

Evaluate the contractor's cost ConvergeOne was the highest scoring contractor based on cost. A follow-up meeting was held before awarding the contract to ensure that the contractor understood the deliverables.

Evaluate the contractor's overall performance As the project was nearing completion, the contractor requested the State to perform time consuming work to provide Oracle AWR reports on each of the 100 servers to ConvergeOne. The contractor should have noted this request up-front. After the State provided this data, it was found that the data wasn't utilized as part of the assessment.

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 3 - neutral