Agency Health Department

Contractor SEWA-AIFW

SWIFT Contract Number 189399

Project Name COVID Outreach to South Asians in Minnesota

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: To educate South Asians, focusing on limited English speaking and individuals facing barriers to access, about the COVID-19 vaccines, testing, case interviews, contact tracing, and other related topics. This effort will be multilingual and culturally relevant to effectively engage diverse community members in understanding COVID-19, available resources and how to access them. SEWA was the only contracted partner with staff fluent in Hindi and Nepali to help translate, record voice overs and review materials in the Hindi and Nepali language.

Project Duration

Start Date Thu, 02/11/2021 - 00:00

Original end date Wed, 06/30/2021 - 00:00

Actual end date Fri, 12/31/2021 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $55000

Amendments $58000

Contract total $113000

Did project finish within budget? Yes

What was the funding source? COVID-19 FEMA/ELC Fund

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Duzong Yang

Evaluator Email Address duzong.yang@state.mn.us

Evaluate the contractor's timeliness Contractor does not always submit report and invoices on time and missed one or two deadline for reviewing, translating and record voice overs for MDH COVID videos.

Evaluate the contractor's quality Contract provides high quality translations and have caught a few poorly translated COVID materials and messaging on mn.gov COVID web page. Contractor also provides high quality community engagement activities including vaccine events.

Evaluate the contractor's cost Good

Evaluate the contractor's overall performance Despite submitting their reports and invoices late and missing a few deadlines, they provide high quality community engagement activities and translations. They participate at every bi-weekly check-in calls and share their work as well as community events with other API contractors. They are the only contractor that can help translate and review materials in Hindi and Nepali.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied