Agency MNIT

Contractor West Publishing Corporation d/b/a Thomson Reuters

SWIFT Contract Number 183767

Project Name Tax Court C-Track Upgrade

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Professional/technical services pertaining to the upgrade of Minnesota Tax Court (MNTC) CTrack, MNTC E-Filing, MNTC Public Access and MNTC Reporting from v1.27 to v1.34 of the C-Track Enterprise Product, and the application of a defined set of customizations and configurations to MNTC C-Track and MNTC E-Filing.

Project Duration

Start Date Wed, 10/07/2020 - 00:00

Original end date Wed, 06/30/2021 - 00:00

Actual end date Wed, 06/30/2021 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $429030

Amendments $0

Contract total $429030

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) The C-Track system was procured via RFP. PT services for the C-Track system are only available through Thomson Reuters directly. There are no 3rd party providers that Thomson Reuters authorizes to modify, configure or install the system.

Evaluator Name Tim Ogg

Evaluator Email Address tim.ogg@state.mn.us

Evaluate the contractor's timeliness Contractor was timely with completion of tasks.

Evaluate the contractor's quality The quality of the Contractor has been acceptable.

Evaluate the contractor's cost Due to the proprietary nature of these services, cost is higher than might be expected in a competitive marketplace.

Evaluate the contractor's overall performance Overall performance was acceptable.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None

Please rate the overall experience with the contractor 3 - neutral