Agency MNIT

Contractor Enclipse Corp - Kelvin Collins

SWIFT Contract Number 192219

Project Name Operation Application Monitoring

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Analyze existing monitoring of systems and in-place escalations for alerts, reports, and monitoring generated messages. Execute eliminating all unneeded escalations. execute changing in place monitoring and implementing needed escalations, reports, and messages. After completion of plan assist to help staff with mentoring and handoffs so operations staff can continue support role.

Project Duration

Start Date Mon, 04/26/2021 - 00:00

Original end date Sun, 10/31/2021 - 00:00

Actual end date Fri, 10/22/2021 - 00:00

Did project finish on time? No

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $101656

Amendments {Empty}

Contract total $101656

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Stephen McGregor

Evaluator Email Address steve.mcgregor@state.mn.us

Evaluate the contractor's timeliness I was happy with the contractors performance in this category.

Evaluate the contractor's quality I think the quality of this contract was good. I would have like to see more progress but, that had to do with another contractors lack of efforts.

Evaluate the contractor's cost The costs are as expected

Evaluate the contractor's overall performance Overall I was happy with this contractors performance. Very professional and punctual. I was hoping to see more of the project completed. I think this had to do with another contractor that was not complete tasks as expected.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied