Agency TRANSPORTATION DEPT

Contractor WSP USA Services, Inc. fka Alltech, Inc

SWIFT Contract Number 96092

Project Name MNPASS OPERATIONS CONTRACT FOR BACK OFFICE SUPPORT

Project Number (if applicable) 6479

Summarize purpose of the contract, including why it was necessary: Contract provided staffing for MnPASS customer service center at Golden Valley office. The contractor also provided a back-office software system through the sub-contractor

Project Duration

Start Date Wed, 07/08/2015 - 00:00

Original end date Tue, 06/30/2020 - 00:00

Actual end date Tue, 06/30/2020 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $9694421.00

Amendments $574086.91

Contract total $10268507.91

Did project finish within budget? Yes

What was the funding source? partnership/TH

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Kary,Brian James

Evaluator Email Address Brian.Kary@state.mn.us

Evaluate the contractor's timeliness Project deliverables were completed on-time.

Evaluate the contractor's quality Project deliverables were completed with good quality. Day-to-day operations was handled with high quality

Evaluate the contractor's cost Contractor costs were similar to industry standard.

Evaluate the contractor's overall performance good

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied