Agency Natural Resources Dept

Contractor Flowbird (Parkeon)

SWIFT Contract Number 144348

Project Name Electronic pay stations

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Pilot using equipment that accepted electronic payment of credit cards for purchasing state park vehicle permits.

Project Duration

Start Date Wed, 08/01/2018 - 00:00

Original end date Tue, 10/01/2019 - 00:00

Actual end date Fri, 10/30/2020 - 00:00

Did project finish on time? No

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $38817.00

Amendments $1040.00

Contract total $39857.00

Did project finish within budget? Yes

What was the funding source? NR Fund 2106

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Linda Erickson-Eastwood

Evaluator Email Address linda.erickson-eastwood@state.mn.us

Evaluate the contractor's timeliness Unable to provide services in a timely manner.

Evaluate the contractor's quality Equipment was good. However, unable to meet fiscal reporting and processing requirements associated with DNR WIRES.

Evaluate the contractor's cost Cost consistent with other like vendors.

Evaluate the contractor's overall performance Poor performance in meeting contract requirements and customer service needs.

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): We gave notice to them in a letter of non-performance. We kept the retainage for non-performance. Still waiting for them to provide final invoice.

Please rate the overall experience with the contractor 2 - dissatisfied