Agency Human Services Dept

Contractor 22nd Century Technologies

SWIFT Contract Number 185389, 185392, 185393

Project Name Emergency Staffing Pool

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: DHS contracted with several temporary staffing vendors to provide staff to residential group settings serving older adults, people with disabilities, people who need residential behavioral health treatment, and people experiencing homelessness that were experiencing a staff shortage due to a COVID-19 outbreak. The vendors hired and assigned unlicensed direct support personnel as well as RNs and LPNs to work for up to 14 days at an impacted residential facility

Project Duration

Start Date Mon, 11/02/2020 - 00:00

Original end date Wed, 12/30/2020 - 00:00

Actual end date Wed, 12/30/2020 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $1000000

Amendments {Empty}

Contract total $1000000

Did project finish within budget? Yes

What was the funding source? Federal CRF funds

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Carolyn Ham

Evaluator Email Address carolyn.ham@state.mn.us

Evaluate the contractor's timeliness Contractor was not responsive. It took many attempts at communication before we got a response. Billing was delayed.

Evaluate the contractor's quality Contractor was unable to find qualified candidates in several instances and didn't let us know that they couldn't fulfill the job.
We only paid for $28,000 of hourly services out of the $1 million total amount.

Evaluate the contractor's cost Lower hourly rate than other contractors

Evaluate the contractor's overall performance Poor

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 2 - dissatisfied