Agency Housing Finance Agency

Contractor The Improve Group SBC

SWIFT Contract Number 116148

Project Name Quality of Life (QOL) Survey

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: As part of the court settlement, OIO was charged with developing a statewide comprehensive Olmstead Plan. A critical measurement tool for the Plan included the Quality of Life Survey. The Quality of Life survey is a tool to measure quality of life of people with disabilities over time. The survey examined:
• How well people with disabilities are integrated into and engaged with their community.
• How much autonomy people with disabilities have in day to day decision making.
• Whether people with disabilities are working and living in the most integrated setting that they choose.
• How effective assistive technology is for people with disabilities who use it.
The results of each Quality of Life survey will be shared with the Subcabinet and State agencies that are implementing the Plan so that they can evaluate whether changes should be made in these activities. The results of each annual Quality of Life survey will also be shared with the public.

The Vendor of this contract provided the Baseline administration, analysis and report for the Subcabinet.

Project Duration

Start Date Sat, 10/01/2016 - 00:00

Original end date Wed, 08/30/2017 - 00:00

Actual end date Sun, 12/31/2017 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $1060453.00

Amendments $63000.00

Contract total $1123453.00

Did project finish within budget? Yes

What was the funding source? State, Olmstead Implementation Office

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Darlene Zangara

Evaluator Email Address darlene.zangara@state.mn.us

Evaluate the contractor's timeliness The contractor was timely and met all deadlines agreed upon. There were external challenges that required the contractor to be flexible and adjust time lines.

Evaluate the contractor's quality The quality of the contractor's work was superb. The contractor was very open to ongoing review from a committee. The contractor was very open, professional and engaging in the administration, analysis and development of final report.

Evaluate the contractor's cost The costs were well supported by the clear evidence of work flow, staffing, activities, and other documented process details.

Evaluate the contractor's overall performance The contractor is professional and efficient.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): N/A

Please rate the overall experience with the contractor 5 - very satisfied