Agency Human Services Dept

Contractor Mandt Systems, USA

SWIFT Contract Number PTK-70440

Project Name Mandt System training

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Train the trainer program to improve safety through better conflict management skills

Project Duration

Start Date Mon, 09/23/2013 - 00:00

Original end date Thu, 10/01/2015 - 00:00

Actual end date Sun, 10/01/2017 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $40000.00

Amendments $15000.00

Contract total $55000.00

Did project finish within budget? Yes

What was the funding source? State

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) This vendor is the developer and only provider of this training

Evaluator Name Ryan Chukuske

Evaluator Email Address ryan.chukuske@state.mn.us

Evaluate the contractor's timeliness The Mandt System is quick to respond to any inquiries. They have a friendly and profession level of customer service and are available when needed.

Evaluate the contractor's quality The quality is above standards. The curriculum is updated on a regular basis with new evidence based practices and techniques. They provide adequate training services to our certified instructors and communicate on a regular basis.

Evaluate the contractor's cost The cost is adequate for the product we receive and the high level of customer service provided.

Evaluate the contractor's overall performance The overall performance is above standards. The product is effective and well received and the Mandt System provides a high level of customer service.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied