Agency Office of Higher Education

Contractor EOS CCA

SWIFT Contract Number 78558

Project Name SELF Loan Collection Agency

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Collection of Defaulted Student Loans. Utilized when collection efforts are unsuccessful.

Project Duration

Start Date Tue, 07/01/2014 - 00:00

Original end date Sun, 06/30/2019 - 00:00

Actual end date Fri, 06/30/2017 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $250000.00

Amendments $0

Contract total $250000.00

Did project finish within budget? Yes

What was the funding source? SELF Loan Fund 8300

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Marilyn Kosir

Evaluator Email Address Marilyn.Kosire@State.MN.US

Evaluate the contractor's timeliness No Problems

Evaluate the contractor's quality Average Performance

Evaluate the contractor's cost Comparable to other collection agencies.

Evaluate the contractor's overall performance Performance was average.

Would you engage the contractor's services again? No

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None.

Please rate the overall experience with the contractor 2 - dissatisfied