Agency TRANSPORTATION DEPT

Contractor KorTerra, Inc.

SWIFT Contract Number 18699

Project Name Gopher State One Call Ticket Management System

Project Number (if applicable) 96149

Summarize purpose of the contract, including why it was necessary: This contract implemented a locate ticket application that integrated with the KorWeb One Call management system used by Gopher State One Call. Use of this application increased efficiency in locating and ticket processing, reduced costs associated with repairing underground facilities damaged during excavations, and made MnDOT’s facility location data more accessible to GSOC. The web-based ticket management software aided staff in successfully protecting underground facilities, preventing service interruptions and allowing excavators and homeowners to dig safely.

The contract was necessary in order for MnDOT to more efficiently and accurately meet the legal requirements of Gopher State One-Call as set forth in Minnesota State Statute Chapter 216D. Excavation Notice System.

Project Duration

Start Date Tue, 06/08/2010 - 00:00

Original end date Thu, 04/30/2015 - 00:00

Actual end date Thu, 04/30/2015 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $73500.00

Amendments $25000.00

Contract total $98500.00

Did project finish within budget? Yes

What was the funding source? TH

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) The vendor provides the ticket management system used by Gopher State One Call (GSOC). In order to integrate the MnDOT locate and response activities into GSOC, it was necessary to use the same software which is proprietary to KorTerra, Inc.

Evaluator Name Susan Zarling

Evaluator Email Address Susan.zarling@state.mn.us

Evaluate the contractor's timeliness Services were provided in a timely manner

Evaluate the contractor's quality Quality was good. We had no issues

Evaluate the contractor's cost Cost came within budget

Evaluate the contractor's overall performance Very good performance

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied