Agency Employ & Econ Development Dept

Contractor ECHO

SWIFT Contract Number 102710

Project Name Alternative Language Videos

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Create an informational video in Spanish, Somali, and Hmong. The videos will be up to 10 minutes in length.

The desired outcome of this project is for the customer to have a basic understanding of unemployment insurance benefits in Minnesota and to feel comfortable applying for benefits or calling to speak to our customer service representatives for more information.

Project Duration

Start Date Wed, 11/04/2015 - 00:00

Original end date Thu, 06/30/2016 - 00:00

Actual end date Fri, 09/30/2016 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $27592

Amendments {Empty}

Contract total $27592

Did project finish within budget? Yes

What was the funding source? Federal

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Kevin McDowell

Evaluator Email Address kevin.mcdowell@state.mn.us

Evaluate the contractor's timeliness Project milestones and deliverables were delivered on schedule.

Evaluate the contractor's quality the quality of the videos is good, they meet standards for plain language and accessibility.

Evaluate the contractor's cost The price was competitive with other vendors.

Evaluate the contractor's overall performance Very thorough user centered process. Good communication and project management.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied