Agency Office of Higher Education

Contractor Enterprise Recovery Systems

SWIFT Contract Number B28915

Project Name SELF Loan Collection

Project Number (if applicable) MMD 18095

Summarize purpose of the contract, including why it was necessary: Defaulted SELF Loan Collection. Once we have exhausted all collection methods in our office, we send defaulted SELF Loans to outside collection agency's.

Project Duration

Start Date Wed, 07/01/2009 - 00:00

Original end date Mon, 06/30/2014 - 00:00

Actual end date Mon, 06/30/2014 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $80000

Amendments $0

Contract total $80000

Did project finish within budget? Yes

What was the funding source? SELF Loans

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) N/A

Evaluator Name Marilyn Kosir

Evaluator Email Address Marilyn.Kosir@state.mn.us

Evaluate the contractor's timeliness Payments from borrowers and cosigners were forwarded according to the contract requirements.

Evaluate the contractor's quality One of the high performing agencies in collection of SELF Student Loans.

Evaluate the contractor's cost Comparable to other collection agencies.

Evaluate the contractor's overall performance Satisfied with performance and new contract negotiated.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None

Please rate the overall experience with the contractor 4 - satisfied