Agency Public Safety Dept

Contractor LogiSolve

SWIFT Contract Number 251480

Project Name DPS Payment System Web Design

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: DPS needed the services of Business Analysis to complete a full inventory of all DPS fees, fines and other revenues accepted by DPS that are authorized under Minnesota statute. This inventory is needed for the launch of the new DPS Website redesign which will include the ability for DPS to accept electronic payments (Credit Card, Debit Card and ACH) for all fees, fines and other revenue transactions.
Work with DPS website vendor (Interpersonal Frequencies) to inventory and document (process map);
Inventory of all fees, fines, or other revenues accepted by DPS (excludes state agencies), transaction amount charged, and legal authority;
Inventory of all sub-systems other than SWIFT that DPS uses to process electronic payments;
Inventory all division-specific and agency business process documents (policies, procedures, and process documents) related to financial transactions, user access to systems, or anything related to work resulting in processing a payment;
List all financial institutions involved in current processes (e.g. US Bank, Elavon, Lexis Nexis, etc.);
Current DPS financial transaction processes related to electronic payments (credit cards, debit cards, ACH) on the website or via another system for each division;
Current cash/check financial transactions processed for each division;
What do divisions want to process electronically that they aren’t processing today;
Develop a roadmap for complete agency adoption of electronic payments;
Use inventory identify what APIs are needed, additional sub-systems, or changes to sub-systems are needed (e.g. where is data stored, what sub-systems are used, and where do we need to link a payment to a sub-system like a licensing or scheduling system);
Identify current payment processing needs that don’t link to a sub-system/database;
Work with FAS to implement electronic payments, including: using appropriate accounting information, working with MMB and US Bank, and ensuring FAS documentation and oversight of financial processes currently in place for electronic payments and for those to be developed as part of this process.

Project Duration

Start Date Mon, 07/01/2024 - 00:00

Original end date Mon, 09/30/2024 - 00:00

Actual end date Fri, 01/31/2025 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) 924

Contract Amounts

Original contract: $18400

Amendments $90160

Contract total $108560

Did project finish within budget? Yes

What was the funding source? State, General Funds

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) Original contract was through MAD, however during Project the vendor fell off the MAD Master Contract and in order to continue a Single Source was required.

Evaluator Name Paul Mathe

Evaluator Email Address Paul.Mathe@state.mn.us

Evaluate the contractor's timeliness Contractor’s timeliness: The contractor completed all the tasks within the contract scope and completed the tasks in accordance with the project schedule. There where weekly project meeting between DPS and the contractor to address any issues and ensure that project scope deliverables were completed on time.

Evaluate the contractor's quality Contractor’s Quality: The contractor provide a complete Business Requirement Document (BRD) that DPS can use for future electronic payments projects when DPS divisions require an electronic payment process that is either internally developed for our DPS Website or through an external vendor’s sub-system that will redirect to our DPS Website and US Bank for electronic payments. The BRD requirements define the repeatable process steps required for future electronic payment projects.

Evaluate the contractor's cost Contractor’s Cost: The contractor proved services for 924 hours at a hourly rate of $115.00 per hour, for a total invoice amount of $106,260.00.

Evaluate the contractor's overall performance Overall Performance: The contractor’s resource was willing to assist with the user test case scenarios for the electronic payment projects deployed, and incorporated test case screen shots into the BRD documentation. The knowledge that the contractor’s resource brought to the project from his experience on other past financial and banking projects was invaluable on this project.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied