Agency Health Department

Contractor Khoo Consulting LLC

SWIFT Contract Number 245198

Project Name 988 Lifeline Culturally Specific Messaging for Asian American Communities

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: The purpose of this contract was to increase community awareness about the availability of the 988 Suicide & Crisis Lifeline (988 Lifeline) through relevant culturally specific messaging and promotion for Asian American communities in Minnesota. The 988 Lifeline is a vital service that offers compassionate support for anyone experiencing emotional distress or mental health crisis. It is important to communicate the availability of this service for all Minnesotans through culturally relevant messages.

Project Duration

Start Date Tue, 04/30/2024 - 00:00

Original end date Sun, 09/29/2024 - 00:00

Actual end date Thu, 10/31/2024 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $100000

Amendments $0

Contract total $100000

Did project finish within budget? Yes

What was the funding source? Federal Grant from the Substance Abuse and Mental Health Services Administration (SAMHSA)

Is this a sole source contract? Yes

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) For this contract, we used the Equity Select Procurement process. This contractor specializes in marketing and messaging for culturally specific audiences. In particular, this contractor has expertise and experience working with Asian American communities throughout Minnesota.

Evaluator Name Emily Lindeman

Evaluator Email Address emily.a.lindeman@state.mn.us

Evaluate the contractor's timeliness The contractor completed all deliverables within the timeline of this contract. The contract period was extended by one month.

Evaluate the contractor's quality The contractor produced quality communication messaging and community engagement that met the deliverables of this contract. The contractor demonstrated a deep connection and ability to reach the intended target audience.

Evaluate the contractor's cost The contractor was able to execute all deliverables within budget.

Evaluate the contractor's overall performance The contractor was collaboration and was willing to develop creative messages together. The contractor was responsive to communication exchanges and completed deliverables in a timely manner.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None

Please rate the overall experience with the contractor 4 - satisfied