Agency Health Department

Contractor Hattaway

SWIFT Contract Number 227023

Project Name Message Research for 21st Century Public Health Sys

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Develop an evidence-based Message Research Plan to document how MDH’s leadership, local public health, tribal health, organizations that serve Targeted Group/Economically Disadvantaged/Veteran-Owned (TG/ED/VO) communities, and other agencies of State and local government in Minnesota currently perceive Minnesota’s public health system.

Project Duration

Start Date Sat, 04/01/2023 - 00:00

Original end date Sun, 06/30/2024 - 00:00

Actual end date Tue, 06/04/2024 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $309400.00

Amendments $0.00

Contract total $309400.00

Did project finish within budget? Yes

What was the funding source? State: H1237112

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Kim Milbrath

Evaluator Email Address Kim.milbrath@state.mn.us

Evaluate the contractor's timeliness They set out clear timelines for deliverables and work to be completed on the front end of the contract with our team. The majority of deliverable deadlines were met and if they were not going to be met the vendor reached out and talked with us to work out an alternative timeline.

Evaluate the contractor's quality The vendor provided high quality deliverables that were well thought out and provided the information we had hoped when we contracted with them. We were in regular contact with them through biweekly calls which allowed us to have great discussions around the work to make the product even higher quality. The group listened to us when we thought they were off track on something, challenged us to think deeply on what we were really wanting to get at in the messaging research and were just a joy to work with.

Evaluate the contractor's cost The cost for the services we received was on the higher end of the estimates we received from other vendors in the RFP process. However, because of the deep engagement strategies they were proposing with our partners it was not unexpected that this type of work would be more labor intensive and thereby, come at a higher cost. Because we had two goals for this work 1) provide an evidence based message toolkit and, 2) engage partners in discussions around messaging for system transformation that also help partners better what system transformation means for the public health system.

Evaluate the contractor's overall performance The vendor provided high quality services, were very flexible and understood what we were trying to do in MN in doing messaging research and toolkit development around system transformation. They provided clear evidence based products and helped us to think through how we would do a train the trainer on the messaging toolkit. The performance of the contractor was very high level and we would contract them again for similar needs with no hesitation.

Would you engage the contractor's services again? {Empty}

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 5 - very satisfied